A Fortune 500 industry market leader aimed to expand into the DIY internet security arena. This mid-horizon blue sky real user monitoring product got traction early from formative usability research, experience design, and development within a cross-functional team setting.

With usability testing, competitive analysis, and participatory experience design, our multidisciplinary team (product manager, development manager, lead principal developer, experience designer, and technical writer) devised the best initial prototype, earning kudos across the company. 

UX worked closely and directly with development, and with daily — and sometimes hourly — conversations, we were able to iterate quickly, minimizing waterfall delivery of unnecessary UX deliverables. Design recommendations were made via whiteboard sketches and bullet lists in Jira tickets, and then easily implemented by development. Frequent, targeted communication was the key to our success.

Our final prototype featured animated data visualizations utilizing D3, and is shown here before the application of internal interaction + in-house visual design patterns or connecting up to the back end.